Tersavia is a product of Shamrok LLC, a Florida company ("we," "us"). These terms are between us and the business that uses Tersavia ("you").
1. The deal
Tersavia is free for as long as you process card payments through Tersavia. If you stop, your access to the platform stops. There are no fees or penalties for stopping. Cash, checks, and third-party financing are yours and never count against you.
2. Card processing
Card payments are processed through Stripe. Your rate is 3.3% in person and 3.5% online and keyed.
3. Other services
Other services we offer are optional and not required to use Tersavia. You can activate them from your portal if you want them.
4. Your data
Your data belongs to you. How we handle personal information is covered in our Privacy Policy (https://tersavia.com/privacy).
5. Your responsibilities
You're responsible for your account, your staff's use of it, and what you put in it. Don't use Tersavia for anything illegal, to send spam, or to interfere with the platform or other users.
6. AI that works the way you do
Tersavia's own AI runs across the entire platform: booking, scheduling, client records, staff, and payments. Let it handle as much or as little as you want. You're in control of how it's set up and how you use it.
7. Reliability
We run at 99.9% uptime, and payments are built to never go down. That said, things happen. When they do, we fix them fast.
8. If something goes wrong
Tell us. You'll have our support team, who genuinely love solving problems, and a dedicated engineer who knows the platform inside and out. We dig in with you, figure out what happened, and make it right. No ticket black holes, no runaround.
9. Ending things
You can stop anytime. We can suspend or end access if you break these terms or use Tersavia illegally.
10. Our promise on price
We will never charge you more than what you're signing up for today, unless you choose additional services. If we update these terms, we'll let you know by email or in your portal first.
11. Law
Florida law governs these terms. Disputes go to the state or federal courts in Orange County, Florida.
Questions: hello@shamrok.com