Effective Date: March 27, 2026
We respect your privacy. Information you share with SHAMROK (including your name, business information, phone number, call data, recordings, and transcriptions) is used solely to provide our AI receptionist and communication services.
SHAMROK stores call recordings and transcriptions so that customers can access, review, and manage their call history within the platform. We do not use customer data to train generalized artificial intelligence (AI) or machine learning models.
We do not sell personal information.
You control what customer information is shared with us and may request deletion at any time by contacting hello@shamrok.com.
Data is stored on secure cloud infrastructure. We maintain administrative, technical, and physical safeguards designed to protect your information. Data may be processed or transferred outside your region as necessary to provide service.
Upon termination of service, customer data is deleted within 30 days unless retention is legally required.
Shamrok AI respects your privacy and your right to control your personal information. If you have used our services — including signing in with Facebook, Instagram, or any other Meta platform — you may request the deletion of data associated with your account at any time.
Because Shamrok AI does not offer a direct in-app deletion button for all account types, we process deletion requests through the manual process described below. Every verified request is honored.
Depending on how you have interacted with our services, Shamrok AI may store:
Follow these steps to have your data permanently removed from Shamrok AI systems:
Our privacy team monitors this inbox and responds to every message.
privacy@shamrokai.comIn addition to requesting deletion from Shamrok AI, you can revoke our app's access to your Meta account directly from Meta's platform:
Revoking access stops future data sharing from Meta to Shamrok AI, but it does not delete data we have already received. To remove that data, please send the deletion request described above.
If you have any questions about this process, your privacy rights, or how Shamrok AI handles your data, reach out to privacy@shamrokai.com and a member of our team will get back to you.
Shamrok AI's use of information received from Google APIs (including Google Calendar data) complies with the Google API Services User Data Policy, including the Limited Use requirements.
We use Google user data solely to provide user-facing functionality, including calendar synchronization, scheduling, and appointment management.
We do not use Google user data to develop, improve, or train generalized artificial intelligence (AI) or machine learning models.
We do not sell, share, or transfer Google user data to third parties except as necessary to provide the core functionality of the service.
The Shamrok AI SMS Program provides conversational text message communications to business owners and professionals who request information about our AI voice concierge services. Messages may include demo scheduling, callback requests, appointment reminders, follow-up communications, and customer support. Messages are sent only in response to your request for information or services. We do not send unsolicited marketing messages.
You may opt in by submitting your phone number through website forms, completing social media lead forms, requesting a callback or demo, or providing written consent through online forms. By submitting your phone number, you expressly consent to receive SMS communications from Shamrok AI. Consent is not a condition of purchase.
Message frequency varies based on your interaction with us. Message and data rates may apply depending on your carrier and mobile plan. Shamrok AI is not responsible for carrier charges.
You may opt out at any time by replying STOP to unsubscribe or HELP for assistance. After sending STOP, you will receive a confirmation message and will not receive further SMS messages unless you opt in again.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Participating carriers are not liable for delayed or undelivered messages. Participants must be 18 years or older.
You may not use SHAMROK to:
Violation may result in suspension or termination.
We target 99.9% uptime. Outages caused by carriers, internet providers, or force majeure events are excluded. Status updates are published on our status page.
Support available via email: hello@shamrok.com.
SHAMROK provides AI-assisted receptionist services. Performance may vary by network and usage. Features marked as “coming soon” are roadmap items and not yet available. See Terms for details.
SHAMROK reserves the right to update this document at any time. Updates will be posted on this page with a revised effective date. Continued use of the service constitutes acceptance of any changes.
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